XIRCLE BandXIRCLE ScaleXIRCLE Appเทคโนโลยีช่วยเหลือสมัครสมาชิกดาวน์โหลดแอป/

Xircle Support

Frequently asked questions

Works with iOS and Android devices that support Bluetooth.

Minimum iOS / Android and Bluetooth versions pending from the team

About 15 days of continuous use in normal mode. Wireless charging takes about 2 hours to full.

The PRD lists the same figure for standby as normal use — pending correction

Rated IP68 — fine with hand-washing and everyday splashes.

Over Bluetooth — open the app and data syncs automatically when the device is nearby.

TikTok Shop, Lazada, Shopee, and in the XIRCLE App. We don’t sell directly on this website yet.

Message LINE OA @Xirclecare to start a claim. 7-day warranty from receipt; hardware faults replaced within 1 year. Damage from use is not covered.

Draft terms — pending team confirmation

LINE OA @Xirclecare Open daily, Mon–Sun, 10:00–19:00.

Pending team confirmation

Works the same for XIRCLE Band and XIRCLE Scale. 1. Charge and power on — charge the band on its wireless dock, about 2 hours to full. 2. Install the app, create an account — download the XIRCLE App and register with your phone number. 3. Pair over Bluetooth — open the app, pick your device, and data syncs whenever it is nearby.

Pending team confirmation

All answers are Thai drafts; English will follow once the content is approved.